Shipping Costs
We ship our goods as DHL package including tracking, which you will receive in an automated email from us after receipt of your order. Our shipping costs are as follows:
3,95€ for all shipments within Germany. We offer free shipping for all orders above 40€ within Germany.
We also ship to the following shipping zones:
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, United Kingdom (UK), Italy, Sweden, Spain
Delivery times
The delivery time from receipt of payment is usually 3-5 business days. In exceptional cases, or with high demand, 5-9 business days are possible.
Returns
Returns should be made within 14 days of delivery of your order. The product should be intact and unopened. The customer is responsible for the cost of the return.
Normally, we will refund the value of your order within 3 days after the return is received in our warehouse. However, please note that it may take a little longer for the refund to appear in your account, as transactions between different payment systems can sometimes take a little longer.
Please send the items you wish to return along with the order confirmation to:
LSGS GMBH
Nassauerring 265
47803 Krefeld
Germany
Return of damaged products
If you receive damaged products, please contact us by e-mail at: info@sandal-cosmetics.com
Any questions?
If you have any questions about shipping or returns, please, visit our help section. If you cannot find the answer to your question, please contact our customer service. Contact us.